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Specialty Claims Canada “Specialty Claims” is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We handle claims for both our Canadian and London-based market partners under a delegated authority. It is the intent of Specialty Claims to provide top-level claims service, to respond quickly to inquiries, and to resolve outstanding claims as soon as practicable. Specialty Claims believes that the investment in a Claims management team and the efficiency of scale, combined with the integration of data, knowledge, and training with the underwriting operations will greatly benefit all stakeholders including our broker partners.

Role Overview and Responsibilities

  • Receive and process new claims loss notices, via email and telephone.
  • Work together with the Underwriting department to confirm policy details and coverages.
  • Perform a variety of clerical and administrative functions
  • Review, organize and filter incoming and outgoing correspondence
  • Perform data entry while ensuring accuracy is of utmost importance
  • Provide customer service to our Brokers, Independent Adjusters, Insured’s and Underwriting Partners.

Qualifications & Education

  • Strong organizational skills
  • Ability to manage tasks in an efficient manner
  • Proven ability to work within a team environment
  • Strong computer skills are required
  • Proficient with Microsoft Office with a focus on Microsoft Excel
  • Knowledge of Database Management
  • Post-secondary education
  • Minimum 1 – 2 years of experience in the insurance industry is an asset
  • Claims experience an asset
  • Willingness to enroll in CIP courses through the Insurance Institute

If you are looking to join a company where you can proudly bring your authentic self to work, we invite you to apply today. Our commitment to diversity, equity and inclusion means that whoever you are, and whatever path you’ve taken to get here, we value you at SPGC. We know that diversity of perspectives, backgrounds, interests, and skills are essential to build a great community that serves ALL people. If you can help drive success and have fun, we can’t wait to meet you!

Send your resume and cover letter to careers@spgcanada.ca

Please note that only those chosen for an interview will be contacted.

Salary: $45,000.00-$55,000.00 per year


  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Tuition reimbursement


  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Vancouver, BC V7Y 1E4: reliably commute or plan to relocate before starting work (required)